Remote work is a prominent topic lately, as people around the world are doing their best to live their lives and keep themselves and their families safe and prepared during the COVID-19 outbreak. The impact of this outbreak is felt across societies and cultures as well as in the workplace.  

Automattic, the company behind WordPress.com, is a primarily distributed company with more than 1,000 employees across 76 countries. I'm an engineering lead, currently working on the Developer Experience team. As Automattic has grown, we've learned a lot about working remotely and across time zones, and have shared insights on what we see as the future of work on the Distributed podcast, hosted by our CEO, Matt Mullenweg. 

This week, Nicole Sanchez, the founder of Vaya Consulting and an expert on workplace culture, and I had an opportunity to co-present a Crash Course in Remote Management, a free one-hour webinar hosted on Zoom. Nicole has previously held social impact and leadership roles at GitHub and the Kapor Center for Social Impact.

Nicole and I walked an engaged audience through proven practices and what they've learned about leading, communicating with, and measuring the success of remote teams. Participants offered insightful questions, leading to lively discussions around:

  • Collaboration and relationship-building.
  • The cost, benefit, and ideal frequency of bringing teams together for face-to-face interaction (in general, if not as commonly right now).
  • Communicating and prioritizing messages across a variety of channels. 
  • Encouraging people to go outside, exercise, spend time with family, or otherwise step away from the computer (also known as being "AFK," or "Away From Keyboard") without the fear of being judged or anxiety over being less productive.

Some companies are encouraging employees to experiment with working from home, which can feel very different from in-person and office work. If you're interested in learning more, please check out the full video recording of the course:

Matt's latest blog post, "Coronavirus and the Remote Work Experiment No One Asked For," is also worth a read. For more information and advice on COVID-19, please visit resources from the CDC, World Health Organization, and other health authorities.