If you're about to transform your organization into a They Ask, You Answer business, you've probably been ready for a change for some time.
Maybe you've grown frustrated by marketing that hasn't brought in a return on investment. Maybe you've bought HubSpot but haven't seen it deliver much value. Or maybe you saw Marcus Sheridan speak and had a "lightbulb" moment. You knew that They Ask, You Answer was the future for your business.
You understand that developing a trove of trust-building content is vital to bringing in the right leads for your business.
And now you're ready to get started — and eager to begin.
But before you get going, heed this piece of advice: Plan carefully and don't rush through those critical early steps.
In most cases, They Ask, You Answer is not something you can do on your own. You're going to need to grow your team, and the importance of getting the right people on board cannot be overstated.
At IMPACT, we've helped many of our clients put together some successful They Ask, You Answer teams that have generated big results.
And if there's one thing we cannot stress enough, it's this:
You don't want to get these hires wrong.
So, who do you need on your team? To start, each They Ask, You Answer company needs a content manager. That's a non-negotiable. If you're really small, you might get away with deputizing someone internally to take this on, but only if you take other things off their plate.
All told, important They Ask, You Answer roles include (in order of importance):
- Content manager
- Videographer
- HubSpot specialist
- Website specialist (design/development expert)
- SEO expert
Now, keep in mind that not every organization will need everyone on this list. Your situation is unique, and who you hire will be based on budget, company size, and other factors.
The roles I just listed are more or less in order of importance, with content manager falling in the "must-have" category and the website specialist and SEO expert falling into the "nice to have" or "maybe someday" categories. Again, it all depends on your individual needs.
Below, I'll dive into what each of these roles is and how it helps you be successful with They Ask, You Answer.
Use the information included in this article to see if you need to fill a particular role. You'll find:
- Job overviews for core They Ask, You Answer employees
- Hiring resources
- Salary expectations and other helpful information
If you're ready to go all-in on They Ask, You Answer, read on!
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